Virtual production crews are at the leading edge of film and media production, but they’re often left searching for virtual production technical support. What they need is a dedicated virtual production technical resource that can be called on anytime to provide virtual production and OEM product support, anywhere in the world.

OSF On-Set Support™ offers direct access to both OSF and OEM virtual production technical support teams, to provide virtual production crews with a dedicated, around the clock, easy to access resource for setting up, configuring, integrating and tuning virtual production systems.

On-Set Support™ provides 3 levels of support for all SLA customers. This ensures that virtual production crews have access to certified virtual production engineers, developers and technicians 24 hours a day 365 days a year.