Access OEM technical support for your virtual production system
Virtual production crews are at the leading edge of film and media production, but they’re often left searching for virtual production technical support. What they need is a dedicated virtual production technical resource that can be called on anytime to provide virtual production and OEM product support, anywhere in the world.
OSF On-Set Support™ offers direct access to both OSF and OEM virtual production technical support teams, to provide virtual production crews with a dedicated, around the clock, easy to access resource for setting up, configuring, integrating and tuning virtual production systems.
On-Set Support™ provides 3 levels of support for all SLA customers. This ensures that virtual production crews have access to certified virtual production engineers, developers and technicians 24 hours a day 365 days a year.