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On-Set Support

On-Set Support™

On-Set Support™ SLA

The OSF On-Set Support™ SLA provides 3 support options for all SLA customers. This ensures our clients have access to certified engineers, developers, technicians and crew 24 hours a day 365 days a year.

Godbox desktop super computers

Essential On-Set Support™

Support is provided by our certified VP engineering team via email or phone and video call to identify and fix a system problem.

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Arri Signature Prime

Remote On-Set Support™

We connect remotely from our HQ to your system. Our engineers actively assist your staff to identify and fix problems.

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Real-time-compositing-system

Specialist On-Set Support™

Production specific support and crew on-set for productions or development, testing, system maintenance / repair bug fixing.

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